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200 Hospital Avenue
Jefferson, NC 28640

Patients & Visitors

Patient Focused Care

Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.

Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Patient Information

Resources to Take Charge of Your Medical Care

You have heard the saying, "Knowledge is power." At Ashe Memorial Hospital, we want you to have the knowledge you need to make informed decisions about your medical care. If you have a question, ask. If you want more information about your condition, we will provide it. If you need someone to clarify your treatment options, we're here for you. And if you do not understand a bill or want help making sense of insurance, we can help you with that, too.

The resources on this page will help you plan for and pay for your visit to Ashe Memorial. We have also compiled reliable health information found across the internet. If you do not find information you need, please call the hospital at 336-846-7101 so we can help you.

Click on the links below to:

Learn how to request medical records.
Read our Notice of Privacy Practices.
Access our Out-of-Pocket Cost Estimator Tool.
Get insurance information.
Use our educational resources, including AMH FastHealth.

Patient Feedback

If you have specific safety concerns or issues regarding the quality of care you received while a patient in our facility, you may contact our accreditation agency, The Joint Commission, by mail, fax email or online to register your concerns.

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Phone: (800) 994-6610
Fax: (800) 792-5636
Web: The Joint Commission