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200 Hospital Avenue
Jefferson, NC 28640
336-846-7101

Patients & Visitors

Patient Focused Care


Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.





Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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The team at Fleetwood Family Medicine is committed to providing the best quality care for its patients.Picture of The Fleetwood Family Medicine Staff (three females) smiling

Fleetwood Family Medicine


Now Open


Hours:


Monday, Tuesday, Thursday and Friday: 8:00 a.m. - 4:30 p.m. To schedule an appointment, please call the office at 336-877-9090.

Fleetwood Family Medicine offers accessible, high quality care for your entire family, ranging from infant care to adult family medicine. Our provider includes you in the decision making process, ensuring that your family's medical needs are met. We take responsibility for your family's ongoing care needs from caring for your infant, child or adolescent to caring for you as an adult and into your later years. We are truly your medical home for all ages.

Our Location

Fleetwood Family Medicine is conveniently located at 13300-13290 U.S. Highway 221 South in Fleetwood, North Carolina. Click here for driving directions.

Meet Our Provider




Katie Miller, FNP-C
Katie received a Bachelor of Science in nursing from Western Carolina University in 2011. She worked as an RN in both the medical-surgical and obstetrics departments at Ashe Memorial Hospital before returning to East Tennessee State University to earn a master of science in nursing. Katie joined the Mountain Family Care Center in 2015 as a nurse practitioner and later transferred to Mount Jefferson Family Medicine in 2018 where she provided primary care for patients of all ages until moving over to Fleetwood Family Medicine.

Our Services


We offer primary care services to patients of all ages, as well as care for common and complex conditions:

Complete Physical Exams
Chronic Condition Management
Ear Infections
Cold and Flu (Strep Throat)
Flu & COVID Testing
Gastrointestinal Problems
Genitourinary Conditions
Gynecology
Falls and Injuries
Family Medicine
Immunizations
Minor Burns and Lacerations
Minor Eye Injuries
Medicare Annual Well Visits
Pediatrics
Pre-Employment Physical Exams
Pregnancy confirmation
Primary Care
Rashes
Respiratory infections
Sports Physicals
STD Testing
Urinary Tract Infections
Walk-In Appointments

After-Hours, Weekend and Holiday Care


Fleetwood Family Medicine is open only during regular business hours. In the event you require care after hours or on a weekend or holiday, we have a co-management agreement with a non-emergent walk-in clinic, which may serve you before admittance to an emergency department.

Mountain Family Care Center (Non-Emergent Express Care)
310 Hospital Avenue
Jefferson, NC 28640
Hours: Monday through Friday 8 a.m. to 8 p.m.; Saturday 9 a.m. to 5 p.m.; Sunday 11 a.m. to 5 p.m.
Phone: 336-846-6322

Fleetwood Family Medicine utilizes AthenaHealth, INC. as our EMR (Electronic Medical Records) software, on which all aspects of the clinic's operation are documented. The EMR offers you access to a secure, HIPAA-compliant, Patient Portal. You may sign up for the patient portal for free by creating a username and a password of your choosing. It is accessible from any device such as a home computer, laptop, tablet, iPad, or smartphone. A smartphone app can easily be installed on your phone. Once registered, you may log in to your own chart, look up patient care summaries, medication lists, lab results, conditions, billing and so on. The portal allows you to send Fleetwood Family Medicine providers and staff secure text messages regarding your health, scheduling or account billing. The portal will direct your message to the appropriate person within the clinic. We make it our goal to answer all messages as soon as possible, but if sent after hours or on weekend days; we will answer messages within no more than 24 to 48 hours.

Insurance and Billing


Fleetwood Family Medicine accepts most major insurance plans. If you are uninsured, ask us about payment options when you visit.

Patients may contact Office Coordinator Savannah Ruppard at 336-877-9090 with questions, concerns, complaints or compliments regarding Fleetwood Family Medicine.