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200 Hospital Avenue
Jefferson, NC 28640

Patients & Visitors

Patient Focused Care

Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.

Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Picture of The Emergency Entrance with snow covering the ground
Picture of The Emergency Entrance with snow covering the ground

Emergency Services

If you have an injury or illness that needs immediate attention, you will receive the highest level of care possible from the Emergency Department at Ashe Memorial Hospital. Our health care providers will assess your emergency and determine the level of care you need. We have doctors trained in emergency medicine, as well as surgeons, radiologists and anesthesiologists ready to serve you at any hour.

If you are experiencing a life-threatening emergency, call 911 and an ambulance will bring you to Ashe Memorial Hospital. Click here for directions to the Ashe Memorial Hospital campus. Signs will direct you to the Emergency Department.

Among the medical emergencies we routinely handle for children and adults are:

Heart attacks
Abdominal complaints
Trouble breathing
Injuries from falls or accidents

Wait Times

While our goal is to keep wait times to a minimum, please understand your wait will depend on the urgency of your emergency, the number of other patients waiting to be seen and the availability of our health care providers.

To provide you with the best care, our providers recognize the importance of transferring you or your loved ones to a specialist at another facility, if deemed necessary, to provide continued care.

If you are experiencing a non-life-threatening emergency, the Mountain Family Care Center, our urgent care clinic, is located on the campus of Ashe Memorial Hospital. Examples of non-life threatening emergencies include: simple laceration repair, earaches, colds, flu and cough, among others.