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Patients & Visitors

Patient Focused Care


Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.



Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Paper bill and dollar sign icon.
Insurance and Billing Information

Medical care can be expensive. At Ashe Memorial Hospital, we work diligently to keep costs down, and to make planning for and paying for your medical care as efficient as possible.

Hospital Prices


The healthcare environment is constantly changing and the need for price transparency is becoming more and more important for consumers to make informed decisions. Ashe Memorial Hospital is committed to helping you make informed decisions about your care.

To get the best estimate of your potential out-of-pocket expenses, call one of our patient financial counselors at 336-846-0725, or contact your insurer for benefits determination.

Click here to view or download a version of our current chargemaster. It is important to note that chargemaster data is not the best comparison tool for prices. Other factors involved in calculating your costs include insurance coverage, deductibles, coinsurance and copays, as well as services unique to your specific healthcare needs.

Insurance


Ashe Memorial Hospital accepts most major insurance plans, including:

Aetna
Aetna Medicare
Blue Cross Blue Shield
Blue Medicare
Cigna
Cigna with Tyson Foods
Humana Medicare
Humana Military
Medcost
Medicaid- NC
Medicaid - VA Premier and Amerigroup
Primary Physician Care
Tricare/Triwest
United Healthcare
United Healthcare Medicare
Vocational Rehab
Wellpath/Coventry

If you come to the hospital as a patient, we will collect insurance information from you shortly after your arrival. Whenever possible, please have with you a photo ID and your insurance card, or the insurance card covering your child if your child is the patient.

Billing


Ashe Memorial Hospital will file a claim with your insurer for costs incurred during your hospital stay. Once your insurer receives and pays the claim, you will be notified of any outstanding balance. This balance becomes your responsibility.

Paying A Bill


Our Financial Counselors are here to help you pay your bill or work out a payment plan if you are unable to pay in full. In some cases, financial assistance is available. Click here to see the financial assistance policy. Click here to view and download a financial assistance application. Click here for a complete summary of our charity care program.

Financial Counselors are available Monday through Friday between 8 a.m. and 4:30 p.m. You can reach them by calling 336-846-0725.

We accept cash, check, debit card and most major credit cards.

If you have questions about insurance or a bill your have received, or to set up a payment plan, contact Patient Financial Services by calling the hospital at 336-846-0725.

To make an online payment or to set up recurring payments, click button below.