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200 Hospital Avenue
Jefferson, NC 28640

Patients & Visitors

Patient Focused Care

Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.

Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Insurance and Billing Information

Medical care can be expensive. At Ashe Memorial Hospital, we work diligently to keep costs down, and to make planning for and paying for your medical care as efficient as possible.

Hospital Prices

The healthcare environment is constantly changing and the need for price transparency is becoming more and more important for consumers to make informed decisions. Ashe Memorial Hospital is committed to helping you make informed decisions about your care.

To get the best estimate of your potential out-of-pocket expenses, call one of our patient financial counselors at 336-846-0725, or contact your insurer for benefits determination. You can also click here to access our Out-of-Pocket Cost Estimator Tool.


Ashe Memorial Hospital accepts most major insurance plans, including:

Aetna Medicare
Blue Cross Blue Shield
Blue Medicare
Cigna with Tyson Foods
Humana Medicare
Humana Military
Medicaid- NC
Medicaid - VA Premier and Amerigroup
Primary Physician Care
United Healthcare
United Healthcare Medicare
Vocational Rehab

If you come to the hospital as a patient, we will collect insurance information from you shortly after your arrival. Whenever possible, please have with you a photo ID and your insurance card, or the insurance card covering your child if your child is the patient.


Ashe Memorial Hospital will file a claim with your insurer for costs incurred during your hospital stay. Once your insurer receives and pays the claim, you will be notified of any outstanding balance. This balance becomes your responsibility.

Paying A Bill

Our Financial Counselors are here to help you pay your bill or work out a payment plan if you are unable to pay in full. In some cases, financial assistance is available. Click here to see the financial assistance policy. Click here to view and download a financial assistance application. Click here for a complete summary of our charity care program.

Financial Counselors are available Monday through Friday between 8 a.m. and 4:30 p.m. You can reach them by calling 336-846-0725.

We accept cash, check, debit card and most major credit cards.

If you have questions about insurance or a bill your have received, or to set up a payment plan, contact Patient Financial Services by calling the hospital at 336-846-0725.

To make an online payment or to set up recurring payments, click button below.