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Patients & Visitors

Patient Focused Care


Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.





Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Mount Jefferson Family Medicine


Primary Care for Your Entire Family


Hours:


Monday - Friday: 8:00 a.m. - 5 p.m.

Mount Jefferson Family Medicine provides accessible, remarkable and high-quality care for your entire family. Our providers include you in decision making and ensure that your family's medical needs are met. We take responsibility for your family's ongoing care needs from pregnancy to caring for your infant, child or adolescent, and caring for you as an adult and into your later years. We are truly your medical home for all ages. Click here for a map and directions to the hospital campus.

Our Providers




Edward J. Miller, M.D.
Dr. Edward Miller received his undergraduate and medical education from the University of North Carolina at Chapel Hill. He completed a rotating internship and an internal medicine residency at Mid-State Baptist Hospital in Nashville, Tennessee. He has been in general practice for more than 40 years in Jefferson, North Carolina. He is the senior member of Mount Jefferson Family Medicine.



Melinda Wonsick, M.D.
Dr. Melinda Wonsick joined Mt. Jefferson Family Medicine in August 2004. She received her undergraduate degree from Capital University in Columbus, Ohio. Dr. Wonsick then received her medical degree from Wright State University in Dayton, Ohio. She completed her family practice residency and obstetrical fellowship at Aultman Hospital in Canton, Ohio. Dr. Wonsick is board certified in family medicine and provides primary care for the entire family including women's health care, obstetrics and children's health care.



Sharon Dilley, M.D.
Dr. Dilley received her undergraduate degree from UNC-Chapel Hill, North Carolina and her medical
degree from Harvard Medical School in Boston, MA. She completed her residency at the Cambridge
Hospital in Cambridge, MA. Her training included 12 months of Pediatrics divided between the
Cambridge Hospital and Massachusetts General Hospital. Dr. Dilley specializes in internal medicine and
bariatrics. Dr. Dilley is currently accepting patients ages 16 and older.



Cathy G. Clark, DNP, FNP-BC
Cathy is a family Nurse Practitioner Certified by ANCC. She obtained her Associate Degree from Surry Community College in 1994 and a Bachelor of Nursing from UNC Charlotte in 2004. She obtained a Master of Science in nursing from UNC Chapel Hill and graduated in 2006. She also has a Bachelor of Science from Appalachian State University. She Joined Mount Jefferson Family Medicine in 2010 and went on to earn a Doctor of Nursing Practice Degree in 2016 from the University of Alabama. She Currently sees patients both at Mount Jefferson Family Medicine and Ashe Oncology.



Katie Miller, FNP-C
Katie received a Bachelor of Science in nursing from Western Carolina University in 2011. She worked as an RN in both the medical-surgical and obstetrics departments at Ashe Memorial Hospital before returning to East Tennessee State University to earn a master of science in nursing. Katie joined the Mountain Family Care Center in 2015 as a nurse practitioner and later transferred to Mount Jefferson Family Medicine in 2018 where she provides primary care for patients all ages.

What is a Medical Home?


A medical home is a model of care consisting of a team approach to provide evidence-based health care in a high quality yet cost-effective manner. This type of care focuses on a continuous relationship with a health care provider you select.

Your provider can coordinate care through all stages of your life. This unique partnership between you and your health care provider means you will always have an active involvement in your health care plans.

Our Services


We offer primary care services to patients of all ages, as well as care for common and complex conditions:

Complete Physical Exams
Chronic Condition Management
Ear Infections
Cold and Flu (Strep Throat)
Gastrointestinal Problems
Genitourinary Conditions
Gynecology
Falls and Injuries
Family Medicine
Immunizations
Minor Burns and Lacerations
Minor Eye Injuries
Medicare Annual Well Visits
Obstetrics
Pediatrics
Rashes
Sports Physicals
Urinary Tract Infections
Pre-Employment Physical Exams
Preventive Care
Respiratory Conditions
Walk-In Appointments (Established Patients Only)

Steps from the Emergency Department


Should you need a higher level of care than Mount Jefferson Family Medicine can provide, you are in the perfect place. Our facility is just steps from the Emergency Department at Ashe Memorial Hospital. Our providers will communicate with the hospital about the treatment you received in our office and the next steps to take.

Co-Management Agreements


Mount Jefferson Family Medicine has entered into co-management agreements with other specialty providers to promote clear communication, appropriate utilization of resources to reduce variations in care and to provide the highest quality of care.

Daymark Recovery Services, Inc.(Mental Health and Substance Abuse Services)
221 W. Main St.
Jefferson, NC 28640
Hours: Monday through Friday, 8 a.m. to 5 p.m.
Phone: 336-246-4542
24-Hour Crisis Hotline: 866-275-9552
Suicide Prevention Lifeline: 800-273-8255

After-Hours, Weekend and Holiday Care


Mount Jefferson Family Medicine is open only during regular business hours. In the event you require care after hours or on a weekend or holiday, we have a co-management agreement with a non-emergent walk-in clinic, which may serve you before admittance to an emergency department.

Mountain Family Care Center (Non-Emergent Express Care)
310 Hospital Avenue
Jefferson, NC 28640
Hours: Monday through Friday 7:45 a.m. to 9 p.m.; Saturday 9 a.m. to 5 p.m.; Sunday 11 a.m. to 5 p.m.
Phone: 336-846-6322

Patient Portal and Secure Messaging To Your Provider and Staff


Mount Jefferson Family Medicine utilizes AthenaHealth, INC. as our EMR (Electronic Medical Records) software, on which all aspects of the clinic's operation are documented. The EMR offers you access to a secure, HIPAA-compliant, Patient Portal. You may sign up for the patient portal for free by creating a username and a password of your choosing. It is accessible from any device such as a home computer, laptop, tablet, iPad, or smartphone. A smartphone app can easily be installed on your phone. Once registered, you may log in to your own chart, look up patient care summaries, medication lists, lab results, conditions, billing and so on. The portal allows you to send Mount Jefferson Family Medicine providers and staff secure text messages regarding your health, scheduling or account billing. The portal will direct your message to the appropriate person within the clinic. We make it our goal to answer all messages as soon as possible, but if sent after hours or on weekend days; we will answer messages within no more than 24 to 48 hours.

Direct On-Call Provider Communication


To provide our patients access to high quality care and providers they know and trust, our patients will have access to a Provider on-call, 24 hours a day, or in emergency situations, referred to the nearest emergency room. For instructions on how to reach our on-call provider, please call our main phone number (336) 846-7433.

Notice: This direct access for the patient to speak with a provider is not a triage phone line. If you have an emergency, call 911 or go to the nearest emergency room.

Your discussion with the on-call provider may consist of, but is neither required nor limited to, the following examples:

Need to see a provider and timeframe for the visit.
Need for medication or adjustment to current medication. (This communication is not for prescription refills. Please utilize the main office number or the Patient Portal for the type of communication.
Immediate recommendation for patient's next steps.
Severity of the patient's condition.
Behavior modification, such as limitations on physical activity, etc.
Time interval for follow-up and next communication.

Patient Satisfaction Survey


If you have provided us with an email address, a patient satisfaction survey will be sent to your inbox after your visit, once every 90 days. Within the survey, you may give us feedback regarding your experience and quality of care provided at Mount Jefferson Family Medicine. The survey data is collected anonymously, is sorted by the Electronic Medical Record (EMR) software, and is translated into a final score monthly. We encourage you to communicate your thoughts and feelings regarding our service to you via this tool.

Insurance and Billing


Mount Jefferson Family Medicine accepts most major insurance plans. If you are uninsured, ask us about payment options when you visit.

Patients may contact Practice Manager Rita Richardson at 336-846-7433 with questions, concerns, complaints or compliments regarding Mount Jefferson Family Medicine.