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Patients & Visitors

Patient Focused Care


Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.



Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Mountain Family Care Center


Express Care Hours


Monday-Friday:
7:45 a.m.- 9 p.m.

Saturday:
9 a.m.- 5 p.m.

Sunday:
11 a.m.- 5 p.m.

Illnesses and injuries cannot tell time. It always seems your child's sore throat gets worse after dinner, or that knee pain you thought could wait until Monday stops you from walking on a Saturday afternoon. That is why the Mountain Family Care Center on the campus of Ashe Memorial Hospital is open early in the morning, late at night and on weekends to provide the medical care you need when you need it. Click here for a map and directions to the hospital campus.

Walk-Ins and Appointments


For primary care, please call ahead to make an appointment. For express care health concerns, walk-ins are accepted. Our express care is designed to compliment your primary care physician or pediatrician by providing express care services when doctor's offices typically are closed. Reach us at 336-846-6322.

Express Care Services Offered


The Mountain Family Care Center has been providing non-emergent express care in Jefferson, North Carolina, since 2007. We serve patients of all ages, and regularly see patients who do not have a primary care doctor. The non-emergent care and routine medical services we offer, and conditions we treat include:

Abrasions
Bronchitis
Diarrhea
Commercial driver's license physicals
Ear infections
Flu
Gastrointestinal problems
Genitourinary conditions
Immunizations for influenza, pneumonia and adult tetanus
Minor burns and lacerations
Minor eye injuries
Nausea and vomiting
Nosebleeds
Pre-employment services
Rashes
Respiratory infections
Sports physicals
Strep throat
Urinary tract infections

Steps from the Emergency Department


Should you need a higher level of care than the Mountain Family Care Center can provide, you are in the perfect place. Our facility is just steps from the Emergency Department at Ashe Memorial Hospital. Our providers will communicate with the hospital or with your primary care physician about the treatment you received and the next steps to take.

Insurance and Billing


The Mountain Family Care Center accepts most major insurance plans. If you are uninsured, ask us about payment options when you visit.