AMH Mission, Vision, and Values
About our Mission Statement
Our mission, values, and vision promote teamwork, dedication, caring, listening, service, and concern for the well-being of our patients, staff, and visitors, and have been serving the health care needs of Ashe County since 1941.
Mission Statement
Investment in the development of people
Commitment to continuous improvement
Accountability to those we serve
Responsiveness to the healthcare needs of the community
Excellence in Primary Healthcare
Vision Statement
Ashe Memorial Hospital, in recognition of its mission, will strive:
|
 |
|
To provide the quality primary hospital and nursing facility services needed by the community; |
|
To develop a system of healthcare services in partnership with the hospital’s Medical/Dental staff, and the community, in order to provide the most appropriate care to the greatest number of people in need; |
|
To maintain an environment which promotes safety, satisfaction and opportunity for the employee, the physician, the community and the patients; |
|
To maintain the hospital financial ability to support the quality healthcare at a reasonable cost, in accordance with community needs and regulatory authority; and |
|
To demonstrate by actions and results the commitment at continuous improvement. |
Statement of Values
Ashe Memorial Hospital’s vision is to uphold our mission. We will accomplish this through the joint efforts of the hospital leadership, staff, medical staff, other healthcare agencies and the community. To achieve our vision we will promote these values:
PEOPLE: We value all people — those we serve and those with whom we work. We encourage people to express ideas and consider suggestions from others. We work together as a team and treat each other with respect, and as customers of each other.
SERVICE: We value listening, caring and being sensitive to the needs of others. We respond to patients, family members, community members, each member of the hospital team, and whomever else we may serve in a manner that clearly indicates our desire not only to meet their needs, but also to exceed their expectations.
COMMUNICATION: We value continuously improving communications within the organizations and with all the publics served by members of our team.
CONTINUOUS IMPROVEMENT: We value continuously improving upon everything we do to achieve excellence in performance. This continuous improvement applies to people as well, and we encourage personal growth and learning for all members of our team.
RESOURCE USE: We value our resources and recognize that we will fulfill our mission only if we successfully manage our financial and other resources. Therefore, we actively create innovative, collaborative, cost-effective systems throughout the organization to continuously improve the management of all resources used.
ETHICAL CONDUCT: We value the trust placed in our institution by ourselves and others, therefore we should strive to use the best judgement and highest ethical standards in all our business and personal dealings. We will conduct ourselves with honesty, fairness and integrity treating others as we would wish to be treated.
|